Based on Knowledge Base
A platform that allows access to the company’s knowledge base in a dialog mode. The conversational model operates fully autonomously in offline mode and integrates indexable information into the conversation with the user.
In simple terms ??? the platform is fed a knowledge base in the form of texts, files, audio, and video. The result is a system with smart search and a bot that communicates based on your documents.
Rseults:
Increased speed of getting an answer to a question
Reduction of the onboarding process
Increase in the number of answers to questions